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Patient & Colleague 360⁰ Feedback

Collecting 360⁰ feedback on your performance forms an essential part of your GMC revalidation.
 
What is the purpose of Patient and Colleague feedback?
 
Patient and colleague feedback is one element of the supporting information that is required by the GMC as part of the Revalidation process. 
 
Using structured GMC approved questionnaires, you are required to collect feedback from colleagues and patients, the results of which you will be expected to provide and review as part of your five year appraisal.

For each 5 year cycle, the GMC recommends collecting feedback from 15 colleagues and 34 patients for a full rounded assessment (although there is no required minimum number of questionnaires that you have to obtain).

To help you collect this information effectively and save time, Holt Doctors has teamed up with an organisation called CFEP UK Surveys who are able to manage this process on your behalf.

How does it work?

Once you have registered online with CFEP UK Surveys, they will provide you with all the tools you need in order to collect 360⁰ feedback from your patients and colleagues. They will collate all the responses, providing you with a fully integrated report to discuss in your appraisals and help you develop your personal development plan. The final report also includes specialist benchmarks to give you an indication of your performance.

Full information and guidance is provided on the portal when you register but we’ve outlined the basic process here:

Self Assessment Form

After you have registered, you will be sent a link to a secure online portal to complete a Self Assessment form. You will be asked to rate yourself against the questions listed in both the patient and colleague questionnaires. This information will then be used in your final feedback report in order for you to discuss and reflect upon.

Colleague surveys

When you fill in your Self Assessment form, you will also be asked to nominate the colleagues from whom you would like to receive feedback – further guidance is provided on who you should nominate. Each colleague will then be sent via email their own login to complete an online questionnaire. CFEP UK will follow up and send reminders as necessary in order to generate the best number of responses.

Patient surveys

You will also be sent a survey pack, which includes questionnaires and envelopes for you to hand out to your patients. The pack includes detailed instructions for distribution – please note, you will need to put stamps on the envelopes.

Feedback report

Once the required number of colleague and patient responses has been received, the information is collated in to a detailed report which will help you evaluate where your strengths lie and identify any areas for improvement.

When you register you will also be asked to nominate a Supporting Medical Colleague, who will be able to discuss the final report with you and provide any necessary support face-to-face.

Get started

Please click here to register online for an account with CFEP UK surveys and follow the instructions.

Alternatively, email our revalidation team at revalidation@holtdoctors.co.uk and we will send you a PDF of the application form.

Fees

We have negotiated a special discounted rate of £82.00 plus VAT per doctor (reduced from £89.00 + VAT)

This fee covers you for the whole revalidation cycle (over 5 years) and is not an annual fee.

To redeem the discount, simply quote the discount code MSF020 when you apply.

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